Psychology Today

Psychology-Today

Commentary, Research and News that cover all aspects of Human Behavior, from the workings of the brain, to relationships and the larger cultural forces that influence our decisions.

Three decades ago I began my first experiment in Conversational Intelligence®. I was hired by Union Carbide to work with 17 high-powered sales executives in danger of losing a bid for a key contract. My job was to figure out how they could raise their game and beat the other seven competitors.

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