Having worked together to solve operations systems problems and launch new products, made it clear to me that your listening skills, tireless efforts to meet deadlines, creativity and sense of teamwork made the selection of Benchmark Communications, Inc. as our vendor of choice an obvious one.
Bill Byrnes
SVP
Judith E. Glaser
Founder
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Reading the book profoundly effected - and changed my approach to all of my interactions. Not only have I been reviewing how to handle the common misunderstandings and miscommunications in my life, but also how to advise close friends on how to improve their life situations through conversation. It has altered my thought processes and undoubtedly my neurotransmitters. Quite a few people will be on the receiving end of a copy from me. If it has the same effect on them, a chain of goodwill is to follow.
Sue Atkins, Physicians Assistant, Yale University
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