Testimonials

“On behalf of our executive team I wanted to thank you for helping us improve our organizational effectiveness during a time of significant change. You served as a teacher, mediator, facilitator and coach for a diverse management team, each member of which brought unique positions and strong egos to the table. You are not only able to help us resolve issues that affected their performance of the entire group, but were also instrumental in guiding the careers of individual members. Needless to say, it has been an extremely enlightening experience working with you. I value your professionalism and understanding of business strategy and the qualities you bring as a person. Thank you.”

Cathleen Raffaeli
CEO


Judith E. Glaser
Founder
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Recent Reviews

Yale University

Reading the book profoundly effected - and changed my approach to all of my interactions. Not only have I been reviewing how to handle the common misunderstandings and miscommunications in my life, but also how to advise close friends on how to improve their life situations through conversation. It has altered my thought processes and undoubtedly my neurotransmitters. Quite a few people will be on the receiving end of a copy from me. If it has the same effect on them, a chain of goodwill is to follow.

Sue Atkins, Physicians Assistant, Yale University



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