Since I tend to be a linear thinker – being a math nerd and all – I really like the Conversational Intelligence® Matrix. I’ve started using it as a tool before meetings. I’ll take 5 min or so to review the matrix and get my mind focused on creating more Level 3 conversations. It’s been impactful for me because it helps me be intentional about the conversations. I also find the Visible Dashboards useful. This graphic provides me with an easy way to assess my conversational agility (Judith’s term) and see where people are in a conversation. I’ve only just started using these tools, so I am still a novice. However, I can see that my C-IQ is improving!
Kelly Wegener, Ph.D. Student at Xavier University
